Refund Policy
1. Overview
At Blitzblend, we want you to be completely happy with your purchase.
If something isn’t right, we’re here to help. This Refund Policy explains when and how refunds are issued for products purchased from www.blitzblend.co.uk.
2. Eligibility for Refunds
You may request a refund within 30 days of receiving your order if:
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The item is unused, in original packaging, and in the same condition you received it.
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You have proof of purchase (order confirmation or receipt).
Refunds are only approved once the returned product has been received and inspected by our team.
3. Non-Refundable Items
The following items are non-refundable:
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Digital products, such as our Recipe eBooks, once downloaded or delivered.
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Products damaged through misuse, neglect, or improper handling.
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Shipping fees, unless the product arrived damaged or incorrect.
4. How to Request a Refund
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Contact our support team at support@blitzblend.co.uk with your order number and reason for refund.
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If eligible, we’ll provide return instructions and our return address:
📍 Blitzblend, 17 Brook Street, Heage, Belper, Derbyshire DE56 2AG, United Kingdom -
Ship your product back securely in its original packaging.
Once your return is received and checked, we’ll notify you by email regarding approval status.
5. Refund Process
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Approved refunds will be processed back to your original payment method within 5–10 working days.
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Depending on your payment provider, it may take additional time for funds to appear in your account.
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If your refund is delayed, contact your bank or payment provider first, then email us at support@blitzblend.co.uk if needed.
6. Damaged or Faulty Items
If you receive a damaged or faulty item, please contact us within 48 hours of delivery.
Provide your order details and photos of the issue — we’ll resolve it promptly by offering a replacement or full refund.
7. Late or Missing Refunds
If you haven’t received your refund after 10 working days:
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Double-check your bank account or PayPal/Klarna app.
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Then contact support@blitzblend.co.uk with your order details.
We’ll assist you directly to ensure it’s resolved quickly.
8. Contact Us
For refund requests or any questions about this policy:
📧 support@blitzblend.co.uk